Privacy Policy

Effective Date: June 12, 2023

At MatricIQ, we value your privacy and are committed to protecting your personally identifiable information (PII). This Privacy Policy explains how we collect, use, protect, and handle your PII in accordance with our website. Please read this policy carefully to understand our practices.

1. Personal Information We Collect

We do not collect any information from visitors to our site, blog, or app.

2. Information Collection

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, or provide information through our site.

3. Use of Information

We may use the information we collect from you in the following ways:

• Personalize your experience and deliver content and product offerings that are of interest to you.
• Improve our customer service by responding to your requests effectively.
• Administer contests, promotions, surveys, or other site features.
• Request ratings and reviews of our services or products.
• Follow up with you after correspondence (such as live chat, email, or phone inquiries).

4. Information Protection

We prioritize the security of your personal information. We employ security measures to ensure your data is protected against unauthorized access, disclosure, alteration, or destruction. Your personal information is stored behind secure networks and is only accessible to a limited number of authorized individuals who are required to maintain its confidentiality. We utilize Secure Socket Layer (SSL) technology to encrypt any sensitive/credit information you provide. All transactions are processed through a secure gateway provider and are not stored or processed on our servers. We also conduct regular malware scanning to safeguard your information.

5. Use of Cookies

We use cookies, which are small files transferred to your computer's hard drive, to enhance your experience on our site. Cookies enable us to remember and process items in your shopping cart, understand your preferences based on site activity, and gather aggregate data about site traffic and interaction. This information helps us improve our services and provide better site experiences. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect certain features and efficiency of your site experience.

6. Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties, except for website hosting partners and other trusted parties who assist us in operating our website and serving our users. These parties are obligated to keep your information confidential. We may also disclose information when required by law, to enforce our site policies, or to protect our rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third-Party Links

At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback regarding these sites.

8. California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. We recognize your right to privacy and comply with CalOPPA by providing this policy and ensuring it is easily accessible via a link on our home page or as a minimum on the first significant page after entering our website.

9. Information Collection and Sharing

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, or provide information through our site. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. However, this excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We implement a variety of security measures to maintain the safety of your personal information. We do not use vulnerability scanning or scanning to Payment Card Industry Data Security Standard (PCI DSS) standards. We only provide articles and information. We never ask for credit card numbers. We do not use Malware Scanning.

10. Do Not Track Signals and Third-Party Behavioral Tracking

We honor Do Not Track signals and do not engage in third-party behavioral tracking.

11. Children's Online Privacy Protection Act (COPPA)

We do not collect personal information from children under 13 years old. Our site is not marketed to children under 13 years old.

12. Fair Information Practices

We adhere to the Fair Information Practices Principles, which guide privacy laws in the United States. In the event of a data breach, we will notify you via email and in-site notification within 1 business day. We support the Individual Redress Principle, allowing individuals to legally pursue enforceable rights against data collectors and processors who fail to comply with the law.

13. CAN-SPAM Act

We collect your email address to send information, respond to inquiries, and market to our mailing list. To comply with CAN-SPAM, we will not use false or misleading subjects or email addresses, identify messages as advertisements, include our business or site headquarters' physical address, monitor third-party email marketing services for compliance, and honor opt-out/unsubscribe requests promptly. You can unsubscribe by following the instructions at the bottom of each email.

14. Contacting Us

If you have any questions regarding this privacy policy, you can contact us using the following information:

MatricIQ
University Rd , Sovhenga
Mankweng , 0721
South Africa
Email: info@matriciq.com

Last Edited: June 12, 2023